Don’t be a Sales Zombie, Ditch the Sales Tricks

What’s your trick for overcoming objections? or What’s your best closing trick? Questions like these plagued me for years like the Masque of the Red Death. Salespeople haunted me for quick tricks that do not exist. Sales tricks are an illusion. Questions that manipulate your customer to say yes or agree with you are tactics that eventually fail. Some people may fall for these tricks, but as … [Read more...]

5 Ways to Prevent Buyer Brinkmanship – “ABN” Always Be Negotiating©

At the 11th hour, the customer throws us a big curve. We invest months and years developing new business opportunities. We brainstorm with our clients to create valuable insights for them. We research their market conditions, customers, competition and their business plans. We help model ideal outcomes for them and mitigate their risk. We spend our company’s valuable resources only to find our … [Read more...]

ABN: Always Be Negotiating© – #Sales Tip

When does negotiating begin? Does it start at the end of the sale or earlier in the opportunity? Like most of you, I was trained that negotiations happen at the end of the sale, just before the close. Contrary to this axiom, I always believed negotiations begin at the beginning of the buying process. Is your prospect drawing you in? One morning 30-years ago, an inbound caller requested … [Read more...]

And the Sale Drags On, La-De-Da-De-Dee

You want to close that sale. The customer wants you to throw something in to seal the deal. You have authority to do so. “Sure,” you say, “Do we have a deal?” you ask. “Hold on. Not so fast.” And the sale drags on. Listen to this oldie I was reminded of as you read. … [Read more...]

“Selling Fearlessly: A Master Salesman’s Secrets for the One-Call-Close Salesperson” by Bob Terson – Book Review

If you’ve ever had any fears during a sale or about your sales ability, you’re not alone. There were times in my early days of selling when I wondered if I chose the wrong career. Mentors and writers like Bob Terson taught me how to overcome my fears and become a top performer. How do you become a top performing salesperson or develop top performing salespeople? … [Read more...]